HomeStar Envelope PrinterFAQ'sIssues displaying everything on the screen - Sizing/Scaling issue.

5.29. Issues displaying everything on the screen - Sizing/Scaling issue.

You can try a couple of things. First try this.

Reset Internal Settings

If that does not help then: Then this is a problem with your display settings. You have a custom scaling setting in Windows 7/Vista/XP that is not compatible with this software. You probably have the scaling set at 125% or 150% which is causing this issue. You need to change the scaling back to 100% for this to be compatible.

You can try to turn it off on this application by following these instructions: To turn it off do this, right-click the application's shortcut and then click Properties. On the Compatibility tab, select Disable Display Scaling On High DPI Settings, and then click OK.

If this does not work, then you would need to change the display scaling back to 100% by following these instructions: 1. In Control Panel, click Appearance And Personalization. 2. Under the Display heading, click Make Text And Other Items Larger Or Smaller. 3. The default scaling options allow you to choose a 100-percent scale (the default), and then click Apply. 4. You will need to log off the user and then log on the user again for the changes to take effect.

On a Windows 10 Machine, just right click on the DeskTop, then select Display Settings. Make sure the Scale and Layout is set to 100%.

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