HomeStar Envelope PrinterErrorsPrograms looks to run then waits and disappears.

8.6. Programs looks to run then waits and disappears.

When I installed the program and tried to run it, it looks like it wants to run, but just waits then disappears.

The problem could be the DEP (Data Execution Prevention) option in the system is not allowing this to run. To correct this, follow the options below.

Click on the Windows Start Button.
Click on the Control Panel
Click on System and Security
Click on the System Selection
Click on the Advanced System Settings
Click on the Advanced Tab
Click on the Performance Settings
Click on the Data Execution Prevention Tab
If the option is set to Turn on DEP for all programs and services except for those I select. Then you should add Star Bill of Lading to your options. To do this just follow the options below.
Click on the Add button. Browse to the folder called Program Files, then Star Envelope Printer Pro, then select starbol.exe, and click on the Open Button. Then click Apply, or OK buttons. This will add the program to the exception list. Just close the windows and try running the program again. It should execute now.

Or, you can just change the option to Turn on DEP for Essential Windows Programs and services only. Then you will need to re-boot and everything should work for you.

If this does not work for you, then more than likely your Antivirus program or Windows is thinking there is a virus in the software and will not allow it to run.  This is more than likley because of the Trial Protection wrapper that is on the Trial version of the software.  When the software is purchased, you would receive a link to a copy of the Registered version in the email after the purchase is made.  If you happen to already own the version of the software, let us know and we can provide a link to download and install the latest version.


This page was: Helpful | Not Helpful