HomeStar Check WriterFAQ'sChecks Jam or do not feed correctly into printer

7.5. Checks Jam or do not feed correctly into printer

If you are experiencing problems with your checks jamming in your printer or not feeding correctly, more than likely your printer cannot handle the small size of the checks being fed.  Unfortunately this is a hardware problem with your printer.  There is nothing in our software that can correct this problem.  The only options you have is to obtain a different model printer, or obtain larger sized checks.  There are many printers on the market that will feed the small paper sized checks required to run with this software.  We are working on compiling a list of printers that we know will feed correctly.  Here is the list that we have so far.

http://support.starresoft.com/index.php?pg=kb.page&id=58

We will be updating this list as new models are tested.

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